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Health Services Manager

Medical and health services managers plan, direct, coordinate, and supervise the delivery of healthcare. There are two categories of medical and health services managers: specialists and generalists. Specialists oversee a particular department or service, and generalists direct an entire system or facility. Large facilities employ multiple assistant administrators and one top administrator, while in smaller facilities, the top administrator is responsible for most tasks. Managers of clinics have responsibilities ranging from policy implementation to personnel evaluation, while managers of group medical practices work closely with physicians developing business strategies and overseeing daily operations.

Healthcare Management

Job Skills

Medical and health services managers need to be strong leaders and motivators. They need to possess tact, diplomacy, and flexibility, as well as be open to a broad range of opinions. They must be effective decision makers and have strong communication skills. In addition, they are usually required to be familiar with finance and information systems, and have good data interpretation skills.

Income

In 2002, medical and health services managers earned a median annual salary of $61,370. Earnings ranged from the lowest 10 percent, who earned less than $37,460, and the highest 10 percent, who earned more than $109,080. The following shows the median annual salaries for the industries employing the highest numbers of medical and health services managers:

  • General medical and surgical hospitals - $65,950
  • Home health care services - 56,320
  • Outpatient care centers - 55,650
  • Offices of physicians - 55,600
  • Nursing care facilities - 55,320

Training and Education

The most common educational background for this field is a master's degree in health services administration, long-term care administration, health sciences, public health, public administration, or business administration. Some entry-level positions only require a bachelor's degree, and on-the-job experience can replace formal educational requirements in some facilities. Undergraduate degrees in business or health administration, as well as related work experience or above-average grades, may help students get admitted to graduate programs, for which competition is usually keen. Graduates of master's programs usually start as department heads or staff employees, while graduates with bachelor's degrees begin their careers as administrative assistants or assistant department managers.

Employment

In 2002, medical and health services managers held about 244,000 jobs. 37 percent worked in hospitals, 17 percent worked in offices of physicians or nursing care facilities, and the rest worked in home healthcare services, Federal government healthcare facilities, ambulatory facilities, outpatient care centers, insurance carriers, and community care facilities for the elderly.

Job Outlook

Between 2002 and 2012, the number of medical and health services managers is expected to increase faster than the average. Physician's offices, home healthcare services, and outpatient care centers will offer particularly good opportunities to candidates. More medical and health services managers will be employed by hospitals than by any other employer, although the rate of increase in jobs will be slower. Growth will be fastest in practitioners' offices and home healthcare agencies. Managers with experience in a specialized field will have the best chances for employment.

Visit our page about Healthcare Management for information on schools and colleges that provide you the training required to become a Medical and Health Services Manager.


Health Services Manager Training

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            • Average class size is 25, allowing for more one-on-one time with instructors.
            • Has a 97% employment rate among available graduates.
            • All  graduates receive Lifetime Employment  Assistance—free and forever.
            • Michigan's largest independent college.
            • Most instructors are working professionals in the fields they teach.
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            • An online education institution dedicated to the study of Business Administration and Management.
            • Provides guidance and support for each student from their first course to graduation and beyond through its Academic Mentoring program.
            • Accepts transfer credits from accredited colleges and universities based on a course-by-course evaluation.
            • Offers flexible payment plans designed to help students find the best options for their specific needs including scholarships, fellowships, and employer-sponsored tuition.
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            • Allows students to transfer credits from non-U.S. colleges and universities after evaluation.
            • Has students attend one class at a time to ensure easy access to faculty and a more hands-on education.
            • Its main campus is located in Fort Lauderdale, with campuses located throughout the State of Florida and internationally. 
            • Provides a Department of Student Services and Resources that assists students with résumé preparation, interviewing skills coaching, mock interviewing, professional development workshops, and more.
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            • Ranked among top Regional Universities in the South by U.S. News and World Report in 2015.
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            • Has a student-faculty ratio of 25:1, and 42.3% of its classes have fewer than 20 students.
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            • Ranked among the Best National Universities in 2015 by the U.S. News & World Report.
            • The student-faculty ratio is 12:1, with an average class size of 15.
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            Platt College , Online (campus option available)
            • A Los Angeles-based private college offering programs in medical sciences, legal studies, and graphic design since 1985.
            • Has weekend programs, including certified  veterinary technology, nurse assistant, and hemodialysis technician.
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            • 3 campuses in Southern California.
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            • Committed to empowering students with education and skills to help them reach their goals since 1979.
            • Online programs include business management, criminal justice, RN to BSN, and more.
            • Technical assistance for students is available 24/7.
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            • Ground campuses are also available across Arizona and New Mexico. 
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            The George Washington University School of Business offers esteemed graduate programs with flexible online classes designed for busy working professionals like you.
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            • Offers career placement assistance services to recent graduates.
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            • Accredited by the Accrediting Bureau of Health Education Schools (ABHES).
            • Main campus is located in Van Nuys, California, north of Los Angeles.
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