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Health Services Manager

Medical and health services managers plan, direct, coordinate, and supervise the delivery of healthcare. There are two categories of medical and health services managers: specialists and generalists. Specialists oversee a particular department or service, and generalists direct an entire system or facility. Large facilities employ multiple assistant administrators and one top administrator, while in smaller facilities, the top administrator is responsible for most tasks. Managers of clinics have responsibilities ranging from policy implementation to personnel evaluation, while managers of group medical practices work closely with physicians developing business strategies and overseeing daily operations.

Job Skills

Medical and health services managers need to be strong leaders and motivators. They need to possess tact, diplomacy, and flexibility, as well as be open to a broad range of opinions. They must be effective decision makers and have strong communication skills. In addition, they are usually required to be familiar with finance and information systems, and have good data interpretation skills.

Income

In 2002, medical and health services managers earned a median annual salary of $61,370. Earnings ranged from the lowest 10 percent, who earned less than $37,460, and the highest 10 percent, who earned more than $109,080. The following shows the median annual salaries for the industries employing the highest numbers of medical and health services managers:

  • General medical and surgical hospitals - $65,950
  • Home health care services - 56,320
  • Outpatient care centers - 55,650
  • Offices of physicians - 55,600
  • Nursing care facilities - 55,320

Training and Education

The most common educational background for this field is a master's degree in health services administration, long-term care administration, health sciences, public health, public administration, or business administration. Some entry-level positions only require a bachelor's degree, and on-the-job experience can replace formal educational requirements in some facilities. Undergraduate degrees in business or health administration, as well as related work experience or above-average grades, may help students get admitted to graduate programs, for which competition is usually keen. Graduates of master's programs usually start as department heads or staff employees, while graduates with bachelor's degrees begin their careers as administrative assistants or assistant department managers.

Employment

In 2002, medical and health services managers held about 244,000 jobs. 37 percent worked in hospitals, 17 percent worked in offices of physicians or nursing care facilities, and the rest worked in home healthcare services, Federal government healthcare facilities, ambulatory facilities, outpatient care centers, insurance carriers, and community care facilities for the elderly.

Job Outlook

Between 2002 and 2012, the number of medical and health services managers is expected to increase faster than the average. Physician's offices, home healthcare services, and outpatient care centers will offer particularly good opportunities to candidates. More medical and health services managers will be employed by hospitals than by any other employer, although the rate of increase in jobs will be slower. Growth will be fastest in practitioners' offices and home healthcare agencies. Managers with experience in a specialized field will have the best chances for employment.

Visit our page about Healthcare Management for information on schools and colleges that provide you the training required to become a Medical and Health Services Manager.


Health Services Manager Training

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            Healthcare Management
            Platt College , Riverside
            • A Los Angeles-based private college offering programs in medical sciences, legal studies, and graphic design since 1985.
            • Has weekend programs, including certified  veterinary technology, nurse assistant, and hemodialysis technician.
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            • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC).
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            MS in Exercise Science: Nutrition
            • Liberty University’s online programs ranked in the top 10 out of more than 2,100 colleges & universities for academic quality, affordability, and accessibility.*
            • 100% online programs at associate, bachelor’s, master’s, and doctoral level.**
            • Transfer up to 90 credits into an undergraduate degree program.
            • Up to 50% of your master’s degree can be transferred in to help you get the most out of your hard work and maximize the credit you previously earned.
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            Healthcare Administration (BS)
            • Offers several scholarship opportunities for students who qualify.
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            • Respiratory Therapy program is accredited by the Commission on Accreditation for Respiratory Care (CoARC).
            • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC).


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            Graduate Certificate in Healthcare Management
            • AU challenges students to combine serious study with real-world experience
            • 8 schools & 150+ programs including bachelor’s, master’s & doctoral degrees
            • MSA accredited with multiple accreditations per program, located in Wash. D.C.
            • Ranked #74 in “Best National Universities” by US News and World Report
            • Multiple financial aid options for eligible students in need
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            Online Master of Health Administration
            • RC believes that true learning takes place in a setting that values the individual
            • NEASC accredited with a catholic-centered education & Weston, MA campus
            • 44% of the Class of 2016 secured full-time professional employment at graduation
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            Bachelor of Arts in Business - Healthcare Management
            • Ranked among the 2015 Best National Universities by U.S. News & World Report.
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            • Offers credit for prior learning and experience through assessment tests.
            • Provides a short term Leadership Certification program in partnership with EQUIP®.
            • Accredited by the Higher Learning Commission (HLC) of the North Central Association (NCA).
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            Health Care Administration - D.B.A.
            • Ranked among the Best Online Bachelor's Programs in 2014 by U.S. News & World Report.
            • Implements a one-to-one teaching model, partnering one student with one faculty member in each course.
            • 100% of faculty members hold doctoral degrees.
            • No physical residency requirements, allowing students to pursue their degree online.
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            • Offers several programs in business, education, psychology, and more.
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            MBA - Healthcare Management
            • A private Catholic & Jesuit institution delivering a transformative education
            • Scranton U has earned accreditation from 17 different accrediting agencies
            • Lovely 58 acre campus situated off Interstate 81 in PA’s Pocono Northeast region
            • 88% of  faculty hold doctoral or other terminal degrees in their fields
            • 2017-18 first-year students got $30 million + in financial aid & scholarships
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            Master of Health Administration
            • Ranked within the top 20 Best Regional Universities in the South for 2015 by U.S. News & World Report.
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            • Members of faculty include five North Carolina Professors of the Year, two Pulitzer Prize finalists, a Fulbright Scholar and North Carolina’s Poet Laureate.
            • Student to faculty ratio of 12:1, and class sizes ranging from 5-23 with an average of 14.
            • Accredited by the Southern Association of Colleges and Schools Commission on College (SACSCOC).
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            Master of Business Administration - Dual Finance/Healthcare

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