dcsimg

Retail Salesperson

Retail salespersons are responsible for describing the details of merchandise to customers in order to persuade them into making a purchase. They quickly and politely determine the needs and desires of a customer, and then use their knowledge of the product to explain how the product may meet these needs and desires. They may write sales checks, take cash and credit card payments, give change and receipts, take care of returns and exchanges, and keep work areas neat and clean. They operate computer terminals that register sales, adjust inventory figures, and do simple calculations. These computers save time and allow them to focus more on the needs of the customer. They may also help with simpler tasks, such as ordering merchandise, stocking shelves or racks, marking prices, taking inventory, or preparing displays.

Job Skills

Retail salespersons need to have good computer skills and, often, the ability to bend, lift, and stretch in order to arrange, store, or display products. They must have stamina, strength, and flexibility. Salespersons may often have to put up with impatient and rude customers, and those salespersons who travel must often be willing to deal with inclement weather. In order to close a sale or handle a complaint, they need to have extremely high levels of tact and patience.

Income

Retail salespersons' earnings have an extremely high range of variance. They may earn anywhere from minimum wage to $50,000 per year, or even more. While some are paid only a fixed salary, most earn a salary plus some type of commission on each sale they make. Commissions vary with the type of merchandise or property being sold: jewelry salespersons earn higher commissions than salespersons in discount department stores.

Training and Education

Candidates for retail salesperson positions who have a high school education, good communication skills, an outgoing personality, and a clean and neat appearance usually qualify for most jobs. Most positions do not require any specific training. However, some positions require detailed knowledge of the product, and others require knowledge of the history of an item, such as with furniture, antiques, or artwork. Some positions require candidates to have specific skills, such as carpentry or interior design. College graduates can apply for sales positions through their campus placement office, since many retail chains recruit employees on campuses. Most employers provide some sort of on-the-job training, usually covering sales techniques, store policies, sales recording, and store operations. A college education is usually vital for advancement to assistant manager, department manager, or regional sales manager positions. Advancement opportunity in small stores is often limited because often the owner completes most of the managerial work. Visit this page about retail management courses for more information on advancing your career and becoming a retail store manager.

Job Outlook

Between 2002 and 2012, the number of sales worker supervisors is expected to grow about as fast as the average. This will be due to the high rate of turnover in the occupation, which creates many job openings. Opportunity will be best for those with an associate's or bachelor's degree. However, the occupation will continue to offer great opportunity to high school graduates who lack work experience.


Retail Salesperson Training

Refine School Matches
Hide filters
  • SUBJECT Clear All

    See More

  • DEGREE

    See More

  • PROGRAM TYPE

  • START TIME

    LOCATION
    Please enter valid US or Canada Zip.
            Results open in new window

            Searching Searching ...

            Matching School Ads
            Bachelor of Science, Entertainment Business
            • Located in Hollywood, CA, offering degrees in film, music production, business, animation and more.
            • Scholarship, financial aid and military benefits are available for students who qualify.
            • Programs taught by award-winning industry professionals in real-world working environments.
            • Features industry-standard facilities including recording studios, soundstages, green screen, movie theatres and more.
            • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC).
            Show more [+]
            • Financial Aid
            Doctor of Philosophy, Organizational Development and Leadership
            • Designated a 2015 Military Friendly School by Victory Media.
            • Received the 2013 Making a Difference for Students Award from Quality Matters.
            • Offers a free student app for smartphones and tablets, helping students keep up to date.
            • Has a Golden Key International Honour Society and SALUTE Veterans Honor Society.
            • Accredited by the Higher Learning Commission (HLC) of the North Central Association of Colleges and Schools (NCA).
            Show more [+]
            • Online Courses
            • Flexible Scheduling
            • Financial Aid
            MS in Management/Non-Profit Leadership

            Work toward your graduate degree with New England College Online. We offer master's degree programs in management, accounting, and public policy that can be completed 100% online.

            • Online Courses
            Music Business, Bachelor of Science (Online)
            • Push Your Creativity To The Next Level.
            • Full Sail’s curriculum combines elements of creativity, art, business and life skills, technical prowess, and academic achievement.
            • Full Sail offers accelerated programs, so a degree that would normally take four years takes 24 months on average.
            • Students work with industry-standard tools and technologies, allowing them to gain practical knowledge and real-world experience.
            • Join us on Facebook, Twitter, YouTube and Instagram to interact with our community, read about grad success, and see campus images.
            Show more [+]
            • Online Courses
            Master of Business Administration - Supply Chain Logistics Management

            • Students may choose from a wide variety of programs, including business, health sciences, nursing, liberal arts, science & engineering, and more.
            • Small class sizes and an average student-to-faculty ratio of 22:1 allows students to get more personalized attention.
            • Ranked among the top High School Counselor Rankings in 2017 by U.S. News & World Report.
            • Designated as a 2017 Military Friendly® Schools: Gold award recipient by Victory Media.

            Show more [+]
            • Online Courses
            Master of Business Administration in Enterprise Resource Planning
            • A wide variety of program areas are available, including business, education, health sciences, communication, engineering, social sciences, and more.
            • Small class sizes and a low student-to-faculty ratio allow students to get more personalized attention.
            • Offers more than 100 programs of study at the bachelor's, master's, and doctoral degree levels.
            • Ranked among the top High School Counselor Rankings  in 2017 by U.S. News & World Report.
            Show more [+]
            • Online Courses
            Bachelor of Arts in Business - Disaster Management
            • Ranked among the 2015 Best National Universities by U.S. News & World Report.
            • Designated as a Military Friendly School every year since 2012 by Victory Media.
            • Offers credit for prior learning and experience through assessment tests.
            • Provides a short term Leadership Certification program in partnership with EQUIP®.
            • Accredited by the Higher Learning Commission (HLC) of the North Central Association (NCA).
            Show more [+]
            • Accredited
            • Online Courses
            • Flexible Scheduling
            • Financial Aid
            • Transferable Credits
            Master of Arts in Organizational Leadership

            Saint Mary's University of Minnesota's Online Master's Programs

            At Saint Mary's, we take pride in offering online graduate degrees designed to complement the schedules of working adults like you. Get an affordable, convenient education from a top-ranked university that's grounded in real-world applications.

            Saint Mary's University's long history of innovation in education continues with the launch of our new iPad® application, allowing for learning on the go. Our commitment to our Lasallian Catholic tradition of continuous learning, ethics and advancing the common good also endures.

            • Online Courses
            E-commerce
            ABCO Technology , Los Angeles
            • An accredited computer training academy preparing students to enter the IT industry as Network Engineers, Software Engineers, Web Apps Developer, Website Designers, Programmers, Database Administrators since 2000.
            • Holds A+ certification from CompTIA.
            • Located in Los Angeles, approximately 10 minutes away from LAX.
            • Flexible class schedules offered during day times, evenings and weekends.
            • Helping students start a career in technology within 3 - 9 months.
            • Educates with the mission to serve the needs of the local community and graduates by matching opportunities to skills.
            • Military friendly school.
            Show more [+]
            • Financial Aid
            Marketing - PhD in Bus. Admin.
            • Ranked among the Best Online Bachelor's Programs in 2014 by U.S. News & World Report.
            • Implements a one-to-one teaching model, partnering one student with one faculty member in each course.
            • 100% of faculty members hold doctoral degrees.
            • No physical residency requirements, allowing students to pursue their degree online.
            • Committed to innovation, diversity, excellence, and accountability since its founding in 1996.
            • Offers several programs in business, education, psychology, and more.
            Show more [+]
            • Online Courses
            • Financial Aid
            • Transferable Credits