dcsimg

Sales Worker Supervisor

Sales worker supervisors, also known as sales managers or department managers, direct sales workers, such retail salespersons, cashiers, customer service representatives, stock clerks and order fillers, sales engineers, and wholesale and manufacturing sales representatives. They may be responsible for interviewing, hiring, and training, determining work schedules, and assigning duties to workers. They are also responsible for making sure customers are satisfied with the quality of service and goods. They answer customers' questions, handle complaints, and sometimes oversee purchasing, budgeting, and accounting. In larger retail establishments, they are often responsible for setting policies, goals, and objectives for a single department, and coordinating that department with other departments. They may also review inventory and sales records, develop merchandising techniques, and coordinate promotions.

Job Skills

Sales worker supervisors should be the type of people who get along with all kinds of other people and communicate clearly. They must be able to motivate their employees, as well as organize and direct them. Employers look for individuals who have initiative, self-discipline, and sound judgment, and who are patient when dealing with impatient customers.

Income

In 2002, sales worker supervisors earned a median annual salary of $29,700. Earnings ranged from the lowest 10%, who earned less than $18,380, and the highest 10%, who earned more than $55,810.

Training and Education

Sales worker supervisors come from a wide array of educational backgrounds. Some have an associate's or bachelor's degree in liberal arts, social sciences, business, or management. Courses of study usually include accounting, marketing, management, and sales, as well as psychology, sociology, and communication. Almost all must have computer training, because of the computerized nature of cash registers and inventory control systems. A majority of national chains have formal training programs for new employees that last between 1 week and 1 year. For those who display exceptional leadership skills, advancement to assistant manager or manager positions is possible. Because of the limited number of positions, advancement may happen slowly in smaller retail stores. In larger establishments, advancement may be faster, but will often require workers to relocate every few years. Sales worker supervisors may also become advertising, marketing, promotions, public relations, and sales managers, or purchasing managers, buyers, or purchasing agents. Some with many years of experience open their own stores.

Employment

In 2002, sales worker supervisors held about 2.4 million jobs. 36% were self-employed. 43 % worked in the retail sector, with the largest employers being grocery stores, department stores, motor vehicle dealerships, and clothing and accessory stores.

Job Outlook

Between 2002 and 2012, the number of sales worker supervisors is expected to grow more slowly than the average. Increased responsibility, low job turnover, and the hiring of more sales staff are all factors that will limit job growth. However, new opportunities are being created by electronic commerce. Some firms are starting to hire Internet sales managers, and opportunities for those with Internet sales experience will be good. For the most part, employment growth for sales worker supervisors will follow the same pattern as the specific industry in which they work. The number of self-employed sales worker supervisors is expected to decline.


Sales Worker Supervisor Training

Refine School Matches
Hide filters
  • SUBJECT Clear All

    See More

  • DEGREE

    See More

  • PROGRAM TYPE

  • START TIME

    LOCATION
    Please enter valid US or Canada Zip.
            Results open in new window

            Searching Searching ...

            Matching School Ads
            Accounting - Associate
            • Average class size is 25, allowing for more one-on-one time with instructors.
            • Has a 97% employment rate among available graduates.
            • All  graduates receive Lifetime Employment  Assistance—free and forever.
            • Michigan's largest independent college.
            • Most instructors are working professionals in the fields they teach.
            • Programs are continuously updated to ensure classes are career-relevant and in sync with what's needed in the industry
            Show more [+]
            • Accredited
            • Online Courses
            • Flexible Scheduling
            • Accelerated Programs
            • Financial Aid
            • Transferable Credits
            Master of Science in Accounting

            Work toward your graduate degree with New England College Online. We offer master's degree programs in management, accounting, and public policy that can be completed 100% online.

            • Online Courses
            Small Business Administration - BBA

            #1 Best Online College

             

            Northern Arizona University understands the need for flexibility in your learning journey. You can earn your degree alongside life’s commitments by enrolling in NAU Online. With 80+ degree options available, you’re sure to find the perfect degree to match your career goals!

            • Online Courses
            Accounting
            Good for Working Adults
            • A part of the Select Education Group (SEG).
            • Offers several scholarship and financial aid opportunities for students who qualify.
            • California campuses accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), and accreditation for the Salem campus from the Accrediting Council for Continuing Education and Training (ACCET).
            • 4 Campuses located in Clovis, Modesto, and Redding in California, and Salem, Oregon.
            Show more [+]
            • Accredited
            • Flexible Scheduling
            • Financial Aid
            • Transferable Credits
            Good for Working Adults
            • Offers career placement assistance services to recent graduates.
            • Approved to accept international students who wish to study in the United States.
            • Programs include Medical Office Specialist, Medical Assistant, Dental Lab Technician, and Healthcare Administration.
            • Accredited by the Accrediting Bureau of Health Education Schools (ABHES).
            • Main campus is located in Van Nuys, California, north of Los Angeles.
            Show more [+]
            • Flexible Scheduling
            • Financial Aid
            Master of Business Administration

            About Boise State University

            Boise State University is a highly respected, public, metropolitan research university offering lifelong learning. Encouraging the pursuit of bold, new ideas and academic excellence, Boise State has nationally recognized faculty and seven renowned colleges supporting both undergraduate and graduate degree programs. 

            The largest university in Idaho, Boise State University continues to successfully prepare generations of graduates for the challenges and opportunities ahead.

            • Online Courses
            Doctor of Philosophy, Organizational Development and Leadership
            • Designated a 2015 Military Friendly School by Victory Media.
            • Received the 2013 Making a Difference for Students Award from Quality Matters.
            • Offers a free student app for smartphones and tablets, helping students keep up to date.
            • Has a Golden Key International Honour Society and SALUTE Veterans Honor Society.
            • Accredited by the Higher Learning Commission (HLC) of the North Central Association of Colleges and Schools (NCA).
            Show more [+]
            • Online Courses
            • Flexible Scheduling
            • Financial Aid
            Business Office Administration (8-Month Diploma Program)
            UEI College , Stockton
            • Dedicated to providing  career training since 1975.
            • Has 13 campus locations in Southern California and a campus in Morrow, GA.
            • Provides flexible class times including weekends.
            • Offers curriculum that ranges from 8 month diploma programs to 16-month Associate of Applied Science degree programs.
            • Has admissions professionals available to help students decide which diploma or degree program they should pursue.
            • Gives job placement assistance strengthened by relationships with local employers.
            Show more [+]
            • Accredited
            • Flexible Scheduling
            • Financial Aid
            • Transferable Credits
            MBA Nursing Administration and Leadership (MBA) - Online
            • Each year since 2004, The Princeton Review has included California University in its Best in the Northeast listing, recognizing Cal U as one of the best regional universities in the northeastern United States.
            • Ranked #35 in Best Online Graduate Education Programs by U.S. News and World Report in 2015.
            • Offers private school amenities at a public school cost.
            • Grants students in its Global Online program the same diploma as graduates from Cal U’s traditional degree programs.
            • Has an student-to-teacher ratio of 20:1.
            Show more [+]
            • Accredited
            • Online Courses
            • Accelerated Programs
            • Financial Aid
            • Transferable Credits
            Master of Business Administration - General

            • Students may choose from a wide variety of programs, including business, health sciences, nursing, liberal arts, science & engineering, and more.
            • Small class sizes and an average student-to-faculty ratio of 22:1 allows students to get more personalized attention.
            • Ranked among the top High School Counselor Rankings in 2017 by U.S. News & World Report.
            • Designated as a 2017 Military Friendly® Schools: Gold award recipient by Victory Media.

            Show more [+]
            • Online Courses