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General Office Clerk

General office clerks are generalized office workers whose tasks and responsibilities change due to the needs of their employers. They may file, type, photocopy, send faxes, prepare mailings, proofread copies, answer telephones, or work at a computer terminal. Clerks in different types of offices may perform similar duties, such as sorting checks, keeping payroll records, taking inventory, and accessing information. However, some of their work is dependent on the type of office in which they work. In different offices, they may organize medications, make transparencies, or fill fax orders. Their duties also vary by their level of experience. Relatively inexperienced clerks may be relegated to simpler tasks, such as making photocopies, stuffing envelopes, or recording inquiries. But more experienced clerks may be responsible for maintaining financial records, setting up spreadsheets, verifying statistical reports, handling customer complaints, making travel arrangements, or assisting in the preparation of invoices.

Office Management

Job Skills

General office clerks are required to work with many different professionals and other employees, and therefore should have a cooperative disposition and be able to work well within a team. Employers usually look for candidates who have a variety of skills and can work for many different departments within the firm. General office clerks need to have well-developed written and verbal communication skills. They should also be adaptable and have an eye for detail.

Income

In 2002, general office clerks earned a median annual salary of $22,280. Earnings ranged from the lowest 10%, who earned less than $14,260, and the highest 10%, who earned more than $34,890. The following shows the median annual salaries for the industries employing the highest numbers of general office clerks:

  • Local government $25,020
  • Elementary and secondary schools 23,310
  • General medical and surgical hospitals 23,250
  • Colleges, universities, and professional schools 22,540
  • Employment services 20,630

Training and Education

Most employers of general office clerks require candidates to have a high school diploma and basic office skills, including typing and basic computer operation. More and more, employers are valuing candidates who are familiar with word processing software and applications. Candidates can prepare for general office clerk positions by attending business education programs through high schools, community and junior colleges, and postsecondary vocational schools. The best programs usually include courses in office practices, word processing, and other computer applications. Advancement to supervisory positions is possible for general office clerks who demonstrate leadership potential and who have strong communication and analytical skills. They may also advance to receptionist, secretary, or administrative assistant.

Employment

In 2002, general office clerks held about 3 million jobs. 50% worked in local government; health care and social assistance; administrative and support services; finance and insurance; and professional, scientific, and technical services.

Job Outlook

Between 2002 and 2012, the number of general office clerks is expected to increase about as fast as the average. Computers and office automation will increase productivity and require fewer workers to complete the same tasks. However, a consolidation of clerical staffs and a diversification of job responsibilities will increase demand for these workers. While job opportunity will vary depending on the strength of the economy, opportunity will be especially good for workers who have knowledge of basic computer applications, familiarity with office machinery, and good written and verbal communication skills.


General Office Clerk Training

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            UEI College , Bakersfield
            • Dedicated to providing  career training since 1975.
            • Has 13 campus locations in Southern California and a campus in Morrow, GA.
            • Provides flexible class times including weekends.
            • Offers curriculum that ranges from 8 month diploma programs to 16-month Associate of Applied Science degree programs.
            • Has admissions professionals available to help students decide which diploma or degree program they should pursue.
            • Gives job placement assistance strengthened by relationships with local employers.
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            Good for Working Adults
            • Accredited
            • Flexible Scheduling
            • Financial Aid
            • Transferable Credits
            • Has students attend one four-week class at a time and take their final exam before moving on to their next class.
            • Offers 24/7 online tech support, with a typical response time of 4 hours or less.
            • Has online help centers that offer assistance with writing, statistics, medical assisting, and more.
            • Provides job placement assistance to all its students and alumni.
            • Researches trends for growing fields to tailor a more effective curriculum.
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            Good for Working Adults
            • Accredited
            • Online Courses
            • Flexible Scheduling
            • Financial Aid
            • Push Your Creativity To The Next Level.
            • Full Sail’s curriculum combines elements of creativity, art, business and life skills, technical prowess, and academic achievement.
            • Full Sail offers accelerated programs, so a degree that would normally take four years takes 24 months on average.
            • Students work with industry-standard tools and technologies, allowing them to gain practical knowledge and real-world experience.
            • Join us on Facebook, Twitter, YouTube and Instagram to interact with our community, read about grad success, and see campus images.
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            • Online Courses
            • Offers several scholarship opportunities for students who qualify.
            • Laptop computers are issued to each student at the beginning of their program.
            • Provides programs in health care, business, information technology, and graphic arts.
            • Respiratory Therapy program is accredited by the Commission on Accreditation for Respiratory Care (CoARC).
            • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC).

            Our family of non-profit colleges admits students of any race, color, and national or ethnic origin.

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            • Accredited
            • Accelerated Programs
            • Financial Aid
            • Ranked among the 2015 Best Regional Universities in the West by U.S. News & World Report.
            • Designated as a 2015 Military Friendly School by Victory Media.
            • Scholarship and financial aid opportunities are available for students who qualify.
            • Offers more than 70 majors and programs, as well as several off-campus internships.
            • 94% of students in the 2014-2015 academic year qualified for financial aid.
            • Accredited by the Northwest Commission on Colleges and Universities.
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            • Online Courses
            • Ranked among the Best Online Bachelor's Programs in 2014 by U.S. News & World Report.
            • Implements a one-to-one teaching model, partnering one student with one faculty member in each course.
            • 100% of faculty members hold doctoral degrees.
            • No physical residency requirements, allowing students to pursue their degree online.
            • Committed to innovation, diversity, excellence, and accountability since its founding in 1996.
            • Offers several programs in business, education, psychology, and more.
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            • Online Courses
            • Financial Aid
            • Transferable Credits
            • Students are issued a new laptop at the beginning of their programs.
            • All online services and study materials are available 24/7, with faculty available five days a week.
            • All programs available online, with the MBA program offered on campus in Salt Lake City.
            • Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), with programmatic accreditation by the Commission on Accreditation for Respiratory Care (CoARC).
            • Approved by the Better Business Bureau (BBB) since 2010.

            Our family of non-profit colleges admits students of any race, color, and national or ethnic origin.

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            Good for Working Adults
            • Online Courses
            • Flexible Scheduling
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            • Transferable Credits

            Iowa Wesleyan University is a transformational learning community whose passion is to educate, empower and inspire students to lead meaningful lives and careers.

            Learning in Community: An Academic Vision

            The story of Iowa Wesleyan University is a story of community; its founding, an act of community; its long history, an affirmation of community. Its defining vision draws on a community of memory even as it forges a dynamic future.

            • Online Courses
            • Ranked among the Best Online Bachelor’s Programs by U.S. News and World Report in 2015.
            • Founded in 1890, it has a campus in Waterbury, CT and offers online degree program in eight-week modules, six times a year.
            • About 800 students are enrolled at the main campus, and about half of them commute.
            • Online courses help make it possible for students to earn a bachelor’s degree in as little as 24 months and a master’s degree in 12-18 months.
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            Good for Working Adults
            • Online Courses
            • Flexible Scheduling
            • Accelerated Programs
            • Financial Aid
            • Transferable Credits
            • Founded over 60 years ago on the principles of inclusion and social justice.
            • Offers credit for previous life and work experience.
            • Equipped with over 17,000 titles in their library.
            • Has 3 semesters and 6 start dates a year.
            • Located in Pasadena, CA, with instructional sites in Sacramento, Salinas, Santa Cruz, and Visalia as well as online options.
            • Accredited by the Accrediting Commission for Senior Colleges and Universities of the Western Association of Schools and Colleges (WASC).
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            Good for Working Adults
            • Online Courses
            • Flexible Scheduling
            • Accelerated Programs
            • Financial Aid
            • Transferable Credits